HELP CENTRE

Need Answers? Find them here!

If you have questions or at any point you’re confused or too annoyed to dig through this page to find the answer you’re looking for, just email us at support@pubgmobile.in. We want to help you and answer all your questions.

PRE-REGISTRATION

  • How to participate in PUBGM India Series 2019?
    • Go to www.pubgmobile.in
    • Create a user account.
    • Create or join a squad.
    • You can now compete.

  • What are the rules?
  • Refer to the complete rules at http://pubgmobile.in/indiaseries/Pubg/Rules

  • How to play PUBGM?
  • Download the PUBG Mobile app from the app store or play store. Create a account within the app. Play and enjoy!

  • What is the Prize Pool?
  • The prize pool is worth INR 10,000,000 (1 crore) - INR 60 lakhs worth cash and Oppo phones worth INR 40 lakhs. The awards are based on team positions and also highlight individual excellence in 6 different categories.

    Let’s just say that they are enough to buy the winners chicken dinners for their entire lifetime!

  • Is there a registration cost?
  • No, PUBG Mobile India Series 2019 is free to participate tournament.

  • How will we be playing - Mobile or PC?
  • This is a mobile-only online tournament and usage of emulators in the tournament is strictly prohibited.

  • When is the last day for registration?
  • The last day of registration is 23rd January 2019.

  • How to Register?
  • The registration process for PUBG Mobile India Series is really quite simple. All you need to do is to on “Register Now” button and complete the registration form. Once you complete the registration form, you need to verify your email to activate your account.

  • What is the format of the tournament?
  • Registration:

    How to register? The registration process for PUBG Mobile India Series is really quite simple. All you need to do is to on “Register Now” button and complete the registration form. Once you complete the registration form, you need to verify your email to activate your account.

    Upon successful registration, you need to join or create a squad of a minimum of 4 members.

    JOINING A SQUAD

    Enter the squad ID of the squad you wish to join and click the “Join Squad” button. Your request is sent now and you will be added to the squad as soon as the captain accepts your request.

    CREATING A SQUAD

    Click on the “Create Squad” button to create a squad. Once you have created a squad, you can invite players to your squad by sending them an invite link.

    Once your squad has 4 members, you are good to go. All you need to do now is to roll up your sleeves and go get those chicken dinners!

    In-Game Qualifier:

    Once your squad of 4 members is ready, you will need to play 15 Classic mode matches in Erangel with your registered India Series squad. Out of the first 15 matches, your best 10 matches will be considered towards the final result. The result is based on kills and finishing position - if there is a tie, other parameters like Survival time, accuracy etc., will be considered. Remember, In-game Qualifier is only for 7 days from Jan 21 to Jan 27 and matches played only during this period will be considered. Make sure you play 15 matches with your registered squad as soon as it opens on 21st Jan.

    Online Playoffs:

    Online PlayOffs will be played across 3 rounds from Feb 10 to Feb 24. We’ll describe each of these rounds to you in a bit of detail.

    In Round 1, the Top 2000 Squads are seeded into 100 groups with each group consisting of 20 squads. All these groups will play in Best Of 1, position based knockout match. The top 4 squads from each group will move on to Round 2.

    In Round 2, the top 400 squads from Round 1 will be seeded into 20 groups again, with each group consisting of 20 squads. These 400 squads play in a Best Of 1, position based knockout match. Once again, the top 4 squads from each group move on to Round 3.

    In Round 3, the top 80 squads from Round 2 will be seeded into 4 groups, each consisting of 20 squads. These 80 squads will play Best Of 3 points-based knockout matches. The top 5 squads from each group will move on to the much- awaited grand finale.

    Grand Finale:

    Top 20 Teams from Online Play-Offs move to the Grand Finale. Grand Finale will happen in March. Exact dates and other details about the Grand Finale will be announced soon. Watch this space for further info.

  • What do I require for registering?
  • You need your Character ID, phone number and mail id to register for the PUBGM India Series.

    • Your PUBG Mobile Character ID
    • Your PUBG Mobile Character Name
    • Your Email Address
    • Your Mobile Number

  • What are the criteria for participating?
  • The only criteria for participating is that you have to be an Indian National. Participents also need a level 20 and above PUBG mobile account.

  • What to do if I entered incorrect Character ID?
    • Go to *www.pubgmobile.in*
    • Login using your credentials.
    • Find the "Incorrect Character ID?" label on the dashboard and click on it.
    • Enter the correct Character ID and confirm to change.

  • What is the Character ID? Where can I find my Character ID?
    • Open PUBG Mobile on your device.
    • Click on the player profile icon on the top right of the screen.
    • The number mentioned below your IGN to the left is your Player ID.
    • https://drive.google.com/open?id=1M0mJLjnaOV7j48Dsp5WxxLKYPItpM_Sx

  • What are the terms and conditions?
  • Refer to ‘http://pubgmobile.in/indiaseries/Pubg/TermsConditions’ for complete terms and conditions.

  • What's the schedule of the tournament?
  • Registration 9 January - 23 January
    Online In-Game Qualifier 21 January - 27 January
    Online Playoff's 10 February - 24 February
    Grand Finals March - Exact Dates TBD

Squad Management

  • How do I join a squad?
  • To join a squad you can follow one of two methods

    • Enter the squad ID of the squad you wish to join in the login dashboard and press join squad.
    • A request will be sent to the leader of the squad

  • How do I create my own squad?
    • Go to the user login dashboard.
    • On the Squad Zone, to the right, enter the squad name, upload a logo if you wish to, and click on create a squad.

  • I don’t have a squad. Can I still play?
  • Unfortunately, the format does not allow for players without squads (which need to contain 4 people) to enrol. This is to prevent matches from becoming one-sided since teams without a full squad are bound to start with a disadvantage. However, we suggest you get your buddies to enrol along with you and join us on this wild ride that promises a thrilling time for everyone involved!

  • How to change my squad?
  • As a captain, you can make changes to your through Squad Zone panel before the start to the In-Game Qualifier period.

  • How to change the squad leader?
  • As long as you are the captain of your squad, you can change your leadership on the Squad Zone panel.

Prize Pool

  • What is the Prize Pool?
  • The prize pool is worth INR 10,000,000 (1 crore) - INR 60 lakhs worth cash and Oppo phones worth INR 40 lakhs. The awards are based on team positions and also highlight individual excellence in 6 different categories.

    Let’s just say that they are enough to buy the winners chicken dinners for their entire lifetime!

  • How is the prize pool distributed?
  • Below is the detailed breakdown of the prizes at stake.

    Placement Cash Reward
    1st ₹30,00,000
    2nd ₹10,00,000
    3rd ₹5,00,000
    4th ₹2,00,000
    5th ₹1,50,000
    6th ₹1,00,000
    7th ₹80,000
    8th ₹70,000
    9th ₹50,000
    10th ₹50,000
    Placement Cash Reward
    11th ₹50,000
    12th ₹50,000
    13th ₹50,000
    14th ₹50,000
    15th ₹50,000
    16th ₹50,000
    17th ₹50,000
    18th ₹50,000
    19th ₹50,000
    20th ₹50,000
    Reward Awarded To
    50 Oppo Phones Top 50 players with highest kills in Round 1
    20 Oppo Phones Player with highest kills in each game
    12 Oppo Phones Player with highest kills in each game
    80 Oppo Phones All finalists
    Categories Cash Reward

    MVP

    Awarded for maximum kills

    ₹50,000

    THE EXTERMINATORS

    Awarded for maximum kills overall

    ₹50,000

    THE HEALERS

    Awarded for the highest number of revives

    ₹50,000

    THE REDEEMER

    Awarded to the player with the highest health restored

    ₹50,000

    THE LONE RANGER

    Awarded for maximum kills in one lobby

    ₹50,000

    THE RAMPAGE FREAK

    Awarded for maximum survival time

    ₹50,000
  • How do I get the money if I win?
  • The prize money will be directly transferred to the winners’ bank accounts. The details will be collected and the transfer will be done within 90 days post grand finals.

  • Is the prize money subject to Government taxes or deduction?
  • Yes. Like winnings from any other tournament, the tax amount will be deducted at source (TDS) in accordance with the Government regulations. The tax amount is 30%.

IN-GAME QUALIFIER

  • What is the In-Game Qualifier period?
  • During In-Game Qualifier, all the squads that have registered for the tournament have to play PUBG Mobile in order to qualify for the Online Playoffs - Top 2000 Teams from In-Game Qualifier Period qualify to Online Playoffs

  • Where do I play In-Game Qualifier round from?
  • Anywhere from your personal mobile with your registered squad.

  • How do I play In-Game Qualifier round?
  • In the time period of Jan 14th to Jan 20th, you can play Classic Mode matches along with the squad you have registered.

  • How do you evaluate the top 2000 teams from the In-Game Qualifier period?
  • The top 2000 squads will be evaluated based on their team kills and ranking in the matches they played during the In-Game Qualifier period. In case of a tiebreaker, teams are selected based on the other stats.

  • Can I change my squad during the In-Game Qualifier period?
  • Unfortunately, no. Squad changes can only be done during the registration period.

ONLINE PLAYOFFS

  • Can I change my squad during Online Playoffs?
  • No, you can not change your squad during the Online Playoffs.

  • What are Online Playoffs?
  • 2000 that qualify during the cut- off period will be battling each other in an Online Playoffs over the course of 15 days. From this pool, the top 20 teams will secure their place in the finals.

  • Where do I play Online Playoffs from?
  • Anywhere from your personal mobile with your registered squad.

  • How do I play Online Playoffs round?
  • In the time period of Feb 10th to Feb 24th, the qualified 2000 squads will be allotted with custom room matches.

  • Where will the matches be streamed?
  • The matches will be streamed on

    Youtube

    Facebook

Match Queries for Online Qualifier

  • How should I join the lobby?
  • In the game, on the top left of your screen, below the start icon, you can find the “room” icon. By clicking that, you can now enter the room ID and password shared to you.

  • When should I join the lobby?
  • You will be intimated as soon as the lobby is created. You need to join the lobby within the specified match time.

  • What is the grace period for entering the lobby?
  • Due to the sheer number of teams participating, there is no grace period. The matches will start at the specified time to ensure that the tournament runs on a track.

  • Where will the results be posted?
  • Your results will be shown in the Match centre of your dashboard

  • How will I know that my squad got qualified for the next round?
  • All members of the Squad will be informed via the registered email address and information will also be displayed in the Match Center area of the user dashboard.

  • How will I know the schedule of my match?
  • All members of the Squad will be informed via the registered email address and information will also be displayed in the Match Center area of the user dashboard.

  • Will there be a day night mode in the tournament?
  • No, Only Day Mode.

  • Which map are we going to play on?
  • Erangel

  • How are the points distributed?
  • Rank Points Rank Points
    1 500 11 130
    2 365 12 130
    3 315 13 115
    4 280 14 115
    5 250 15 115
    6 225 16 100
    7 200 17 100
    8 180 18 100
    9 160 19 100
    10 145 20 100

Grand Finals

  • How do I get to the Grand Finals?
  • You need to end up in the top 2000 teams after the cut-off period and then in the top 20 teams after the Online Playoffs to reach the final stage.

  • When is the Grand Finals?
  • The date for the Grand Finals will be disclosed soon. Watch this space for further info!

  • Where is the Grand Finals?
  • The venue for the Grand Finals will be disclosed soon. Watch this space for further info!